Contact

Support

For account issues, tunnel problems, billing questions, or refund requests, contact [email protected].

Abuse Reports

To report phishing, malware, spam, credential attacks, illegal content, or other misuse of poriq tunnels, contact [email protected].

Please include the affected hostname or port, timestamps, request details, and any evidence that helps us investigate quickly.

Security Disclosures

For responsible disclosure of security issues, contact [email protected].

Please avoid public disclosure until we have had a reasonable chance to investigate and remediate the issue.

Response Targets

We aim to acknowledge support and abuse reports within two business days. Urgent security and abuse issues are prioritized ahead of general product requests.